Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information.
Information We Collect
ophiralunthesoq collects various types of information to provide our network administration education services effectively. When you visit our website or enroll in our programs, we may collect personal information that you voluntarily provide, including your name, email address, phone number, and professional background details.
We automatically collect certain technical information through your use of our website, including IP addresses, browser types, device information, and usage patterns. This data helps us understand how our platform is being used and allows us to improve our services continuously.
How We Use Your Information
Your information is used primarily to deliver our network administration education services and maintain communication with our learning community. We process your data to personalize your learning experience, provide technical support, and send relevant updates about program developments.
Primary Uses
Course delivery and progress tracking form the core of our data usage. We maintain records of your learning journey to provide personalized recommendations and ensure you receive appropriate support throughout your studies. Administrative communications, including important announcements and technical updates, are sent using your contact information.
Data Storage and Security
We maintain robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our data storage systems are located in secure facilities with multiple layers of protection, including encryption both in transit and at rest.
All sensitive data is encrypted using industry-standard protocols. We regularly update our security measures and conduct assessments to ensure your information remains protected against evolving threats. Access to personal data is restricted to authorized personnel who require it for legitimate business purposes.
Retention Periods
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Student records are typically maintained for seven years following course completion, while marketing communications data may be retained until you request removal or opt out of communications.
Your Privacy Rights
Under Australian privacy legislation, you have several important rights regarding your personal information. We're committed to honoring these rights and providing clear mechanisms for you to exercise them.
Access Rights
You can request access to the personal information we hold about you, including details about how it's being used and who it's shared with.
Correction Rights
If you believe any information we hold is inaccurate or incomplete, you can request corrections or updates to ensure accuracy.
Deletion Rights
You may request deletion of your personal information, subject to certain legal and contractual obligations we may have.
Portability Rights
You can request a copy of your personal information in a portable format for transfer to another service provider.
To exercise any of these rights, please contact us using the information provided below. We'll respond to your request within 30 days and may require verification of your identity to protect your privacy.
Third-Party Services
We work with carefully selected third-party service providers to deliver certain aspects of our education platform. These partners include payment processors, email communication services, and learning management system providers. All third parties are bound by strict confidentiality agreements and data processing terms.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. Any data sharing occurs solely for the purpose of providing our educational services and is governed by comprehensive data protection agreements.
International Transfers
Some of our service providers may be located outside Australia. When international data transfers occur, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards. These transfers are necessary for providing cloud-based educational services and maintaining our technical infrastructure.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences, maintain your login session, and understand how you interact with our platform.
You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. We respect your choices regarding cookie usage while ensuring essential security and functionality features remain operational.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When significant changes occur, we'll notify you through email or prominent website notices at least 30 days before the changes take effect.
Minor updates, such as contact information changes or clarifications, may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date of the most recent update is always displayed at the top of this document.
Privacy Contact Information
Email: info@ophiralunthesoq.sbs
Phone: +61414855228
Address: 1/151 Hunter St, Newcastle NSW 2300, Australia
For privacy-related inquiries, complaints, or to exercise your rights, please contact us using the information above. We're committed to addressing your concerns promptly and transparently.